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How The Service Works
Low Cost Music
If you’re working within a limited budget but still want a regularly updated music service for your callers then MUSICLINE Themes offers an easy to use, reduced cost alternative to Original Artist music. MUSICLINE Themes has a fixed subscription and requires fewer performance licences,* which can greatly reduce the cost of providing your callers with a regularly updated
music-on-hold service.
Music Themes
MUSICLINE Themes is arranged into 6 Music Channels each with its own distinctive style. You can choose a theme that best suits your company and product image or one that will be most appropriate for your caller profile. Updating the music couldn’t be simpler. Once you’ve chosen your Music Channel you will automatically receive a new programme every quarter on the format of your choice, ensuring frequent callers hear something different on-hold programme each time they call.
To Hear Examples
For more information and to hear examples of the six MUSICLINE Themes Music Channels click on the links opposite in the MUSICLINE Themes Previews.
To Find Out More
To find out more about MUSICLINE Themes or to arrange a written quotation for your organisation please call 08458 629 629 speak to the MUSICLINE Contact Centre team.
Other Services
If you would prefer to use Original Artist music please visit the MUSICLINE Choice pages or for custom on-hold message & music productions and specialist voice recording services visit the MUSICLINE Talk pages.
Public Performance Licences
Themes Music Channels 1, 2, 3 & 6 require a public performance licence from the Performing Rights Society. This licence is based upon the number of telephone lines with access to the music service.
Please call the Contact Team for details of charges.
Themes Music Channels 4 & 5 require NO public performance licences
Equipment
For details of the music-on-hold equipment options for use with MUSICLINE Themes visit the Equipment Page
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